Frequently Asked Questions
Everything you need to know about your Hope Rings experience.
What materials are Hope Rings made from?
Our rings are crafted from high-quality materials including 925 sterling silver, 14k gold plating, and ethically sourced gemstones to ensure lasting brilliance and durability.
How do I determine my correct ring size?
We provide a comprehensive size guide on each product page. You can measure your finger using a piece of string or use a professional ring sizer for the most accurate measurement.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the domestic region. International shipping can take 10-21 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition and include all original packaging to qualify for a full refund.
Can I wear my rings in water?
To maintain the luster of your jewelry, we recommend removing your rings before swimming, showering, or using harsh cleaning chemicals.
Do you offer a warranty on your jewelry?
Yes, all Hope Rings come with a 6-month limited warranty that covers manufacturing defects. This does not include normal wear and tear or accidental damage.